Changsha Shanxiong International Trading Co.,Ltd.
Product Information
What types of medical products do you supply?
We supply a wide range of medical products including medical consumables, diagnostic equipment, rehabilitation products, hospital furniture, laboratory supplies and other healthcare-related items. With over 22 years of industry experience, we continuously expand our sourcing network, and if you cannot find a specific product, you can contact us for alternative recommendations or customized sourcing support.
Can I request samples before placing an order?
Yes, samples are available for most products so you can evaluate quality and suitability before bulk purchasing. Sample availability, cost and shipping method depend on the product type and destination, and our team will help you choose the most suitable sample solution.
Can I get a product catalog?
Yes, we can provide a product catalog tailored to your market and needs. Since our product range is extensive and frequently updated, we usually recommend suitable products based on your specific requirements instead of sending a generic catalog. You can tell us what you need, and we will share relevant products, specifications and quotations.
Ordering & Payment
What is your minimum order quantity (MOQ)?
For most products, the MOQ is usually one carton or one unit, though it may vary depending on product type and customization requirements. We also support trial orders to help customers test product quality before placing larger orders.
Can I place a small trial order first?
Yes, trial orders are welcome and commonly used by new customers to evaluate product quality, packaging and service. We encourage starting with small quantities that match your market needs before moving to larger cooperation.
What payment methods do you accept?
We accept flexible payment methods including T/T (bank transfer), L/C, PayPal, Alipay, WeChat Pay and other agreed options. Payment terms may vary based on order size and cooperation relationship, and we will recommend the most suitable option for your order.
Shipping & Delivery
How long does delivery take?
Standard products usually take 7–15 working days after order confirmation, while customized or OEM products typically take 15–30 working days depending on complexity. We monitor production and logistics closely to ensure timely delivery.
What shipping methods do you provide?
We offer sea freight, air freight, express courier, truck delivery, FCL, LCL and DDP services. The most suitable shipping method will be recommended based on your budget, order size and delivery urgency.
Do you ship worldwide?
Yes, we ship to many countries and regions worldwide and have extensive experience in international logistics. We can also assist with customs clearance and shipping documentation to ensure smooth delivery.
OEM & Customization
Do you provide OEM and ODM services?
Yes, we provide OEM and ODM services including private labeling, packaging customization, logo printing and product customization. Our team works closely with you to develop solutions that match your brand and market needs.
Can you print our logo on products or packaging?
Yes, we support logo printing and customized packaging for many product categories. Our team will review your design files and ensure the final production meets your branding and quality requirements.
What is the lead time for OEM orders?
OEM orders usually take around 15–30 working days after final design confirmation, depending on product complexity and order volume. A detailed production timeline will be provided before order confirmation.
Quality & Certifications
What certifications do your products have?
Many of our products comply with international standards and may include certifications such as FDA, CE and ISO depending on product type and destination market. Please inform us of your certification requirements in advance so we can recommend suitable products.
How do you ensure product quality?
We implement strict quality control throughout production and inspection before shipment, covering specifications, packaging and labeling. Our goal is to ensure all products meet customer expectations and relevant regulatory standards.
Can you provide certificates and test reports?
Yes, we can provide relevant certificates, compliance documents and test reports for many products upon request, depending on the manufacturer and product type.
Cooperation & Support
Can you help source multiple medical products in one order?
Yes, we provide one-stop sourcing services that allow you to combine multiple medical products into a single order, helping reduce procurement costs, simplify supplier management and improve logistics efficiency.
How quickly can I get a response to my inquiry?
We usually respond within 1 hour during business hours and within 24 hours at the latest. Our team is committed to providing fast and professional support for all inquiries.
How can I contact your team?
You can contact us via WhatsApp, LinkedIn, email or the contact form on our website. We are ready to assist with product inquiries, quotations, OEM requests and sourcing support at any time.